1. Information We Collect

We may collect the following types of information:

Personal Information

When you request information, subscribe to our emails, complete a travel inquiry, or book a trip, we may collect:

• Name

• Email address

• Phone number

• Mailing address

• Date of birth

• Emergency contact information

• Passport information (when required for travel)

• Travel preferences

• Payment information (processed securely by our booking partners)

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referring website

• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Respond to inquiries

• Plan and manage travel reservations

• Process bookings

• Communicate trip updates

• Send confirmations and travel documents

• Provide customer support

• Improve our website and services

• Send newsletters and promotional offers (only if you choose to receive them)

• Comply with legal obligations

3. Booking Partners and Travel Suppliers

To arrange your travel, we may share your information with trusted third parties, including:

• WorldVia Travel Network

• Airlines

• Hotels

• Tour operators

• Transportation providers

• Travel insurance providers

• Government agencies when required for international travel

These organizations maintain their own privacy policies regarding the information they receive.

4. Payment Information

Payment information is processed through secure third-party payment systems used by our booking partners.

Open Passage Tours does not store complete credit card numbers on our servers.

5. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance

• Remember user preferences

• Measure website traffic

• Analyze visitor behavior

• Improve marketing effectiveness

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Analytics and Advertising

We may use services such as:

• Google Analytics

• Meta (Facebook) Pixel

• Other advertising and analytics platforms

These services help us understand website traffic, improve user experience, and measure advertising performance.

These providers may collect information according to their own privacy policies.

7. Email Communications

If you subscribe to our newsletter or request travel information, we may send:

• Trip announcements

• Promotional offers

• Travel updates

• Company news

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we work to protect your information, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain personal information only as long as necessary to:

• Complete travel services

• Meet legal and accounting requirements

• Resolve disputes

• Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized when practical.

10. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

11. Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal obligations

• Withdraw consent for marketing communications

To exercise these rights, contact us using the information below.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Open Passage Tours

Website: https://www.openpassagetours.com

Email: info@openpassagetours.com